Data Protection & Privacy Policy

Little Land Nursery Data Protection & Privacy Policy

1. Introduction

1.a This Data Protection & Privacy Policy sets out the privacy and cookies policy of Little Land Nursery (license number 118635 (United Arab Emirates) whose registered address is at c/o Little Land Nursery, P.O. Box 53619, Dubai, United Arab Emirates a “data controller and processor” (referred to as “LLN”).
1.b LLN is committed to protecting the privacy of its users and the purpose of this Privacy Policy is to describe to you how LLN will use personal information about you that is submitted to LLN.
1.c By providing your personal information to LLN, you consent to the collection and use of it and any other information provided to LLN in accordance with this Privacy Policy. If at any time you wish to change the uses of your personal information to which you have consented, please do so by updating your information by contacting us in the office or at info@littlelandnursery.com
1.d LLN may revise this Privacy Policy at any time by posting an update on its website(s). Please ensure that you check this website and any other LLN website(s) you use from time to time to review the then current Privacy Policy and to update your preferences. This Data Protection & Privacy Policy was last updated on June 27th 2018.
1.e The various elements of the website (the form, the layout, the fund, the structure, the images, the logos, etc. …) are protected by the law of the designs, the copyright, the trademark law and the right to the image and they may not be copied or imitated in whole or in part without the express permission of Little Land Nursery.
Anyone who does not respect the applicable legal provisions, is guilty of the offense of counterfeiting and is liable to the penal sanctions provided for by law.
1.f This site is a work of which Little Land Nursery is the author within the meaning of Articles L.111.1 and following the Code of Intellectual Property.
The photographs, texts, logos, pictograms, as well as all works integrated in the site are the property of Little Land Nursery or third parties having authorised Little Land Nursery to use them.
1.g Reproductions, transmissions, modifications, reuse, on paper or computer, of said site and works reproduced therein are authorised only for personal and private use in accordance with the provisions of article L.122-5 of the Intellectual Property Code. In particular, these reproductions must clearly indicate the source and author of the site and / or these multimedia works. Under no circumstances may these reproductions prejudice the rights of third parties.
1.h Reproductions, transmissions, modifications, reuse for advertising, commercial or information purposes, of all or part of the site, are totally prohibited.
1.i The Little Land Nursery Logo cannot be modified – proportions, colours, elements, constituents – and cannot be subject to any transformation, animation or any other process. The Little Land Nursery logo can only be used and associated with verifiable information.
Whatever the case, Little Land Nursery reserves the right to approve or disapprove any use of the logo, to ensure its correct use, in accordance with the ethics, morals and interests of Little Land Nursery. Little Land Nursery reserves the right to modify the conditions of use of the logo Little Land Nursery at any time and without notice
1.j Our services make every effort to provide visitors to this website with reliable and verified information. However, despite all the care provided, the site may contain inaccuracies, updates or errors. We thank the users of the site to inform us of any omissions, errors or corrections by mail to the address of the headquarters indicated above.

 

2. Collection of Personal Information

2.a The types of personal information collected and stored by LLN might include your name, your children’s names, dates of birth, e-mail address, postal code and P.O. Box address, telephone number, mobile number, passport copies, Emirates ID number, immunisation records and health history and  payment account details.
2.b LLN (or any of its sub-contractors) may collect the following personal information about you in the following ways:
(2.b.1) any data which you provide when you complete and submit an application to LLN to register on its website(s) or receive email alerts or other communications from LLN;
(2.b.2) any data that you provide via postings to forums and blogs and any other posting that you make to an LLN website (in such circumstances the information posted by you will, of course, also be available to users of the website throughout the world);
(2.b.3) any other data which you provide to LLN when you enquire about our activities, email, telephone or write to us or otherwise provide us with personal information; and
(2.b.4) data you provide LLN during any transaction with us.
2.c LLN (or any of its sub-contractors) may also receive information about you from third parties, for example a friend who wants to tell you about one of our events, activities or website information shared.
2.d In accordance with the law you have the right to access and rectify information concerning you, which you can exercise by contacting: Little Land Nursery at info@littlelandnursery.com or P.O. Box 53619, Dubai, U.A.E. You may also, for legitimate reasons, oppose the processing of data concerning you. The e-mail addresses collected will not be transferred to third parties.
2.e We inform you that the secrecy of the correspondence transmitted on the internet network is not guaranteed. Each user is, therefore, solely responsible for the content of his / her correspondence.

 

3. Storage, retention of your information and your Rights as an Individual

3.a LLN will keep your information on a secure server. The technology that LLN uses and the security policies which LLN has implemented are intended to safeguard your information from unauthorised access and improper use. LLN will keep your information to enable LLN to use it for the purposes described in this Privacy Policy.
3.b Since we process your Personal Data you can exercise certain rights during specific circumstances. In relation to your Personal Data you may request to:
• Access your Personal Data (data subject access request)
• Rectify your Personal Data
• Erase your Personal Data
• Restrict the processing of your Personal Data
• Object to the processing of your Personal Data
• Withdraw your consent (valid from the date of request onwards)
All requests must be made in writing and be signed by you, and include information on name, address and, preferably, your e-mail address to verify your identity. Where the applicable law provides for an administrative fee for complying with such a request (including frivolous or excessive requests) such a fee may be charged by Little Land Nursery. All valid requests will be dealt with in a prompt and proper manner and we will respond within no less than 30 days upon receiving your request. To make your request, please contact info@littlelandnursery.com
If your request has been denied for the stated reasons, you may file a complaint to the local data protection authorities in the jurisdiction of the office in which the services are being provided.

 

4. Use of Your Information

4.a LLN may use your personal information (subject in each case to the requirements of the DPA) for the following purposes:
(4.a.1) Administering your website / physical account(s) and otherwise in connection with any service for which you have provided your information, including any email alerts, transactions with us and competitions and promotions that you take part in;
(4.a.2) Responding to any enquiry you make;
(4.a.3) Subject to your consent, sending you newsletters and/or alerts and information regarding LLN’s or any third party’s future services (in all formats to which you have consented e.g. post, email, text); and
(4.a.4) For generating aggregated statistics about users, traffic patterns etc. of the LLN website(s) and other services and developing LLN’s marketing plans.
4.b LLN may also disclose your information as follows:
(4.b.1) if you have given your consent for LLN to do so, to other selected organisations to enable them to contact you or send you information by post, telephone and/or email;
(4.b.2) to any service providers, sub-contractors and agents appointed by LLN to perform the above functions on its behalf and in accordance with its instructions;
(4.b.3) to third parties selected by LLN as part of aggregated and anonymised statistics about users, traffic patterns etc. of the LLN website(s);
(4.b.4) to such individuals and/or bodies as necessary to ensure LLN’s compliance with any applicable law, regulation, legal proceeding or governmental request;
(4.b.5) (where you post material that does or may constitute a criminal offence, breach the rights of a third party, give rise to a civil action or breach the Terms of Use or Terms & Conditions of the applicable website and LLN institution and as otherwise necessary to protect the rights, property or safety of LLN and its customers), to any relevant authority or third party requiring LLN to disclose the identity of or locate anyone posting such material on an LLN website; and
(4.b.6) to any individual making a subject information request to LLN.
4.c In the event that LLN (or a relevant part of LLN) is acquired by or merges with another company, your personal information may be passed to the purchasing/merging company amongst the transferred business assets. This will enable your relationship to continue with the relevant LLN business despite the change of ownership. Your personal information may also be passed (on a confidential basis) to companies with whom LLN is negotiating such a sale/merger as part of the verification exercise carried out on LLN by the third party.
4.d In processing your information in accordance with the above, LLN may (to the extent permitted) send it outside the United Arab Emirates (“UAE”). LLN will take all reasonable steps to ensure that in such circumstances your data is treated securely and in accordance with this Privacy Policy but your attention is drawn to the fact that the laws of countries outside the UAE may provide lesser protection to your information than the UAE. When you submit your personal information to LLN you consent to the transfer of your information outside the UAE unless you specifically indicate otherwise.

 

5. Cookies

5.a When you visit a LLN website(s), LLN uses “cookie” technology try to make that experience simple, personalised and meaningful. Cookies are small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart phone, tablet or other mobile device when you visit a website and which store and sometimes track information about you’re use of the website. A number of cookies LLN use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.
5.b LLN use cookies to:
(5.b.1) create a specific log-in session for a visitor to an LLN website in order that page requests by that visitor are delivered in an effective, secure and consistent manner;
(5.b.2) recognise when a visitor to an LLN website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us to make sure we have enough capacity for the number of users that we get;
(5.b.3) customize elements of the promotional layout and/or content of the pages of the website;
(5.b.4) store email and message information if the contact form is completed;
(5.b.5) improve the website(s) and learn which parts are most popular to visitors. To do this, we gather statistical information about how our visitors use the website(s) including device-specific data such as the IP address of the device (collected and stored in an anonymized format); the device screen size; the device type and browser information; country of location; and the preferred language used to display the website(s). Our servers also automatically record information including the referring domain; the pages visited; and the date and time when website(s) pages were accessed.
5.c Some of the cookies used by LLN websites are set by us, and some are set by third parties who are delivering services on our behalf. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on an LLN website(s) you may not be able to take full advantage of the website(s) if you do so.
5.d Certain cookies are either set by third parties on the Website or these are set by us using the third parties cookie code. More information about cookies placed by third parties and how to restrict or block their cookies can be accessed by following the link to their website. In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the Site. Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website are visited or whether particular content is of interest.
5.e In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the Site. Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website are visited or whether particular content is of interest.

 

6. Third Party Websites

6.a Please be aware that LLN does not control and is not responsible for websites that are referred to or linked from its own websites and that use of your personal information on these websites is not subject to this Data Protection & Privacy Policy.
6.b Little Land Nursery authorises the establishment of a hypertext link to its website www.littlelandnursery.com for all websites, excluding those disseminating information controversial pornographic, xenophobic, illegal or, to a greater extent, may affect the sensitivity of the greatest number.
6.c The link must lead to the home page of the site (home page) and the site  www.littlelandnursery.com must appear in a new window. The pages of the site www.littlelandnursery.com must in no way be integrated within the pages of another site (Frame). Unless specific authorisation can be granted on a case-by-case basis, a direct link to an internal site page is prohibited. The request for establishment of hypertext link from the site, www.littlelandnursery.com, must be made by mail to the address indicated above. In all cases, Little Land Nursery reserves the right to request the deletion of a link if it considers that the target site does not comply with the rules thus defined.

 

7. Registration

7.a To access certain parts of the LLN websites or to gain entry to LLN events, LLN may require you to register and provide certain information about yourself. You are reminded that in addition to the provisions of this Data Protection & Privacy Policy, where you register you also agree to:
7.b provide true, accurate, current and complete information about yourself as prompted by the relevant registration form and child portal; and
(7.b.1) maintain and promptly update the child portal to keep it fully up to date; and
(7.b.2) in respect of any LLN event, to allow your ID (including passport, drivers license, emirates ID, other ID badge to be scanned/ photographed) as a condition of entry to such event. LLN reserves the right to refuse entry to or eject you from the event if your ID badge is not scanned.

 

8. Call Monitoring for Quality Control

8.a Please note your calls to LLN may be recorded for training and quality control purposes. This includes our chat and other app functions on the website that allow communication.

 

10. General

10.a In the event that any provision of these Privacy Policy Terms & Conditions are held to be invalid or unenforceable, the remainder of these Terms & Conditions shall remain valid and enforceable.
10.b These Terms & Conditions shall be governed by the laws of the courts of Dubai International Financial Centre who shall have exclusive jurisdiction.
10.c This policy was published on 27th June, 2018