Privacy Policy

​Little Land Nursery respects the privacy of parents, guardians, children, staff, visitors and website users. This Privacy Policy explains how we collect, use, store, protect and share personal information when you visit our website, contact us, submit an enquiry, use our registration forms, communicate with us through WhatsApp, or interact with our advertising.

This Privacy Policy applies to Little Land Nursery and to the website www.littlelandnursery.com.

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1. Who we are

Little Land Nursery is a nursery based in Dubai, United Arab Emirates.

For privacy related questions, requests or concerns, please contact:

Privacy contact: Siog Moore, Owner
Email: info@littlelandnursery.com
Website: www.littlelandnursery.com

 

2. Information we collect

We may collect personal information from parents, guardians, children, authorised family members, emergency contacts and website visitors.

The information we collect may include:

1. Parent or guardian name

2. Email address

3. Phone number

4. WhatsApp number

5. Child name

6. Child date of birth or age

7. Preferred start date

8. Nursery enquiry details

9. Messages submitted through website forms

10. Tour booking or admissions information

11. Registration information

12. Child photograph

13. Child passport, Emirates ID, visa, birth certificate and vaccination records

14. Parent or guardian passport, Emirates ID and visa documents

15. Medical information, allergies, emergency contacts, doctor details, transport information and authorised pickup details

16. Payment or billing related information where relevant

17. Photos, videos or media consent information

18. CCTV footage collected at the nursery premises

19. Website usage data, analytics data, cookie data and advertising interaction data

We only ask for information that is relevant to nursery enquiries, admissions, registration, child safety, nursery administration, regulatory compliance, communication and the proper operation of our services.

 

3. How we collect information

We may collect personal information when you:

1. Visit our website

2. Complete a contact form

3. Complete a registration form

4. Upload registration documents

5. Contact us by phone, email or WhatsApp

6. Submit information through Facebook or Instagram lead forms

7. Respond to our advertisements

8. Visit the nursery premises

9. Provide information during admissions, registration or nursery administration

10. Communicate with our staff

Our website is hosted on Wix. Website enquiries and registration submissions may be collected through Wix forms and Wix systems.

Registration documents submitted through the website may first be received through Wix and then uploaded or transferred to Microsoft SharePoint, which we use as part of our school management and document storage process.

 

4. Why we use personal information

We use personal information for the following purposes:

1. To respond to enquiries from parents and guardians

2. To provide information about admissions, fees, availability, tours and nursery services

3. To arrange visits or follow up on admissions interest

4. To process child registration and enrolment

5. To maintain child records and parent records

6. To support child safeguarding, health, safety and wellbeing

7. To manage allergies, medical requirements, emergency contacts and authorised pickup arrangements

8. To communicate with parents and guardians by phone, email, SMS or WhatsApp

9. To operate and improve our website

10. To understand how visitors use our website

11. To measure the performance of our advertising

12. To comply with applicable legal, regulatory, licensing, safeguarding, health, education, inspection and administrative obligations

13. To protect the safety, security and rights of children, parents, guardians, staff and visitors

14. To keep appropriate nursery, accounting, insurance and operational records

We do not use child data for advertising audience lists.

 

5. WhatsApp communication

Little Land Nursery may use WhatsApp Business to communicate with parents and guardians about enquiries, admissions, registration, tours, nursery updates and operational matters.

Please do not send sensitive information through WhatsApp unless it is necessary. If sensitive documents are required, we may ask you to submit them through the appropriate registration or document process.

 

6. Website analytics, cookies and advertising tools

Our website may use cookies and similar technologies. These tools help the website function, understand visitor behaviour, measure performance and support advertising.

We currently use Google Analytics.

We may also use Meta advertising tools, including Meta Pixel and Meta Conversions API, for Facebook and Instagram advertising, conversion tracking and advertising performance measurement.

These tools may collect information such as:

1. Pages visited

2. Time spent on the website

3. Device and browser information

4. Approximate location

5. Referring website or advertisement

6. Interactions with forms, buttons or pages

7. Technical identifiers such as cookies or pixels

We use this information to understand website performance, improve the user experience, measure advertising results and show relevant advertising.

Where required, we will use a cookie banner or consent tool to give website visitors appropriate information and choices about cookies and tracking.

 

7. Facebook, Instagram and Meta lead forms

If you submit information through a Facebook or Instagram lead form, the information you provide may be shared with Little Land Nursery so that we can respond to your enquiry.

We may use lead form information to:

1. Contact you about your enquiry

2. Provide nursery admissions information

3. Arrange a tour or follow up conversation

4. Answer questions about availability, fees, registration or nursery services

We do not sell lead form information.

We do not use child documents, child medical information or child registration records for Meta Custom Audiences or Lookalike Audiences.

 

8. Marketing communications

If you contact Little Land Nursery, we may respond to your enquiry and provide relevant information about admissions, tours, availability and nursery services.

We may send occasional updates through email, phone, SMS or WhatsApp where this is appropriate and lawful.

You can ask us to stop sending marketing or promotional messages at any time by contacting us or by replying to the message where an opt out method is available.

Operational, safeguarding, registration, billing, legal or nursery administration messages may still be sent where necessary.

 

9. Children’s information

Because Little Land Nursery provides nursery services, we collect and process information about children where this is necessary for admissions, registration, safeguarding, health, safety, education, communication, administration and legal or regulatory requirements.

Children’s information may include identity documents, registration documents, vaccination records, allergy information, medical information, emergency contact details, authorised pickup information, photographs and nursery records.

We treat children’s information with particular care. Access is limited to authorised staff and service providers who need the information for legitimate nursery purposes.

 

10. Photos, videos and media

Little Land Nursery may collect or use child photographs or videos for internal nursery records, classroom activities, parent communication, nursery administration or promotional purposes, depending on the consent and permissions provided by parents or guardians.

Where media is intended for marketing, public website use, social media or promotional use, we will rely on the relevant parent or guardian permission process.

Parents or guardians may contact us if they wish to review or change media permissions.

 

11. CCTV

CCTV may be used at the nursery premises for safety, security, safeguarding, incident review and protection of children, parents, guardians, staff and visitors.

CCTV footage is only accessed where necessary and is not used for marketing.

 

12. Where information is stored

Information may be stored in systems used by Little Land Nursery, including:

1. Wix, for website hosting, forms and website submissions

2. Microsoft SharePoint, for school management and document storage

3. Email systems used by the nursery

4. WhatsApp Business, for parent and enquiry communication

5. Internal nursery administration systems

6. Secure files, records or archives used for nursery operations

Some technology providers may process or store data outside the United Arab Emirates. Where this happens, we take reasonable steps to ensure that personal information is handled securely and only for appropriate nursery related purposes.

 

13. Who can access personal information

Personal information is only made available to people who need access for nursery related purposes.

This may include:

1. Authorised Little Land Nursery staff

2. Nursery management

3. Admissions and administration staff

4. Teachers or care staff where relevant to the child’s care and safety

5. IT support providers

6. Website, hosting, analytics, advertising and communication service providers

7. Regulatory, licensing, health, education, safeguarding, insurance or legal authorities where required

We do not sell personal information.

 

14. Sharing information with service providers

We may share limited personal information with trusted service providers who help us operate the website, manage records, communicate with parents, process forms, store documents, support IT systems, analyse website performance or manage advertising.

These providers may include Wix, Microsoft SharePoint, Google Analytics, Meta advertising tools and WhatsApp Business.

Service providers are expected to process information only for the relevant service purpose and to apply appropriate security measures.

 

15. Data security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

These measures may include restricted access, secure document storage, system permissions, staff controls, password protection and secure administrative processes.

No online system, email system, messaging platform or website can be guaranteed to be completely secure. Parents and guardians should take care when sending sensitive documents or information electronically.

 

16. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including admissions, registration, nursery administration, safeguarding, legal, regulatory, accounting, insurance and operational requirements.

Enquiry information may be kept for follow up and admissions administration.

Child registration and nursery records may be kept for as long as required for nursery operations, safeguarding, education, regulatory, legal, insurance or record keeping purposes.

Where information is no longer needed, we will delete, archive or securely restrict it in accordance with our internal procedures and applicable requirements.

 

17. Parent and guardian rights

Parents and guardians may contact us to request:

1. Access to personal information we hold

2. Correction of inaccurate information

3. Deletion of information where appropriate

4. Withdrawal of consent where processing is based on consent

5. Objection to marketing communications

6. Restriction of certain processing where applicable

7. Information about how personal data is used

Some requests may be subject to legal, safeguarding, regulatory, accounting, insurance or operational requirements. For example, we may need to keep certain child records even after a deletion request if retention is required or justified.

 

18. Links to other websites and platforms

Our website may contain links to third party websites, social media pages or external services. We are not responsible for the privacy practices of those third parties.

When you use Facebook, Instagram, WhatsApp, Google, Wix or other third party platforms, their own privacy policies and terms may also apply.

 

19. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, systems, advertising tools, nursery operations, legal requirements or data practices.

The latest version will be published on this page with the updated date shown at the top.

 

20. Contact us

If you have any questions about this Privacy Policy or how Little Land Nursery handles personal information, please contact:

Little Land Nursery
Privacy contact: Siog Moore, Owner
Email: info@littlelandnursery.com
Website: www.littlelandnursery.com